By purch:contentReference[oaicite:1]{index=1}icipating in a Program, you (“Participant,” “you,” or “your”) acknowledge that you have read, understood, and agree to these Terms.

Please read these Terms carefully before participating.

1. Nature and Purpose of the Program

Our Programs are designed to provide education, guided practices, coaching, movement experiences, self-observation strategies, and other resources intended to help participants better understand and interact with their bodies, movement, tension, effort, stress responses, and related experiences.

The specific content, format, duration, schedule, level of support, and services included will vary by Program and will be described on the applicable sales, enrollment, or checkout page.

Unless specifically stated otherwise in writing, participation in a Program does not establish an ongoing physical therapist-patient, physician-patient, psychotherapist-patient, or other licensed healthcare treatment relationship.

2. Educational Information; Not Individual Medical Advice

Unless expressly provided as part of a separately established professional healthcare relationship, information and guidance provided through the Program are intended for educational and informational purposes and are not a substitute for individualized medical evaluation, diagnosis, treatment, psychotherapy, or other healthcare services.

Information provided in a group lesson, video, audio recording, community discussion, educational email, webinar, workshop, or general coaching interaction should not be interpreted as a diagnosis of your condition or as individualized medical treatment.

You should consult an appropriate licensed healthcare professional regarding questions about your individual medical condition, diagnosis, treatment, medication, physical limitations, or whether a particular activity is appropriate for you.

3. Medical Emergencies and Concerning Symptoms

The Program is not an emergency medical service and should not be used for medical emergencies.

If you believe you are experiencing a medical emergency, seek immediate medical care or contact your local emergency services.

You agree not to delay obtaining appropriate medical evaluation or treatment because of information provided through the Program.

4. Participant Responsibility

You remain responsible for your decisions, actions, participation, and physical activity throughout the Program.

You agree to work within your own abilities and limitations and to stop or modify an activity when you believe continuing would be inappropriate.

You are encouraged to seek professional evaluation when symptoms are new, unexplained, severe, rapidly changing, concerning, or otherwise warrant medical attention.

Participation is voluntary. You may choose not to perform a particular exercise, practice, movement, reflection, or activity.

5. No Guarantee of Results

Individual experiences vary.

We do not guarantee that participation in any Program will eliminate pain, tension, symptoms, stress, physical limitations, medical conditions, or any other particular problem.

We do not guarantee any specific physical, emotional, functional, financial, professional, or other result.

Any examples, case studies, participant stories, testimonials, or descriptions of prior experiences are provided for illustrative purposes only and do not guarantee that another participant will experience the same or similar outcome.

6. Testimonials and Participant Experiences

From time to time, Company may share genuine experiences, observations, comments, or testimonials from participants.

Testimonials represent the experiences and opinions of the individuals providing them. Results vary from person to person.

Company will not knowingly alter a testimonial in a manner that materially changes its meaning or creates a false or misleading representation of a participant's experience.

Company may edit approved testimonial content for reasonable purposes such as length, grammar, formatting, captioning, sound quality, or clarity, provided the substance and meaning of the participant's statements are not materially changed.

Nothing in these Terms alone gives Company permission to publicly use your identifiable image, voice, likeness, private health information, private coaching-session recording, or testimonial for advertising or promotional purposes.

When Company wishes to use identifiable Participant Content for advertising, testimonials, or promotional materials, Company may request a separate written or electronic authorization or Participant Media & Testimonial Release.

Providing such authorization is voluntary and is not a condition of purchasing or participating in the Program.

7. Recording of Individual Sessions

Certain individual coaching, educational, consultation, or support sessions may be conducted through Zoom or another video or audio communication platform.

Certain sessions may be recorded for purposes including participant review, educational delivery, quality improvement, internal documentation, training, or other legitimate Program purposes.

When reasonably practicable, you will be informed when a session is being recorded.

A recording of a private session will not automatically become advertising or public marketing material simply because you agreed to participate in the Program or because the session was recorded.

8. Use of Private Session Clips for Marketing

During a session, you may voluntarily share observations, experiences, progress, stories, or comments that Company believes could help educate others about the Program or Company's work.

Company may ask whether you would be comfortable allowing a particular quotation, audio segment, video segment, image, or other portion of that interaction to be used publicly.

Before identifiable material from a private session is intentionally used for marketing or advertising, Company will obtain any separate consent or authorization Company determines is appropriate or legally required.

Whenever reasonably practical, Company may also provide you with the proposed clip, quotation, edited version, or description of the content so that you may review what is proposed for publication.

Declining such a request will not affect your Program participation, access, coaching relationship, or services.

9. Participant Media & Testimonial Authorization

If you separately authorize Company to use a testimonial, recording, photograph, image, voice recording, or other Participant Content, the scope of Company's permission will be governed by the separate authorization you provide.

That authorization may specify whether the content may be used in places such as:

• Company websites and landing pages;
• social media;
• email marketing;
• webinars and presentations;
• Program sales pages;
• printed promotional materials;
• organic promotional content; and
• paid advertising.

Where appropriate, you may also be given choices regarding whether Company may use your full name, first name, initials, photograph, video likeness, voice, occupation, general location, or anonymous attribution.

10. Health Information and Marketing Authorization

Some Participant Content may contain information concerning symptoms, pain, health history, physical function, treatment experiences, emotional experiences, or other personal or health-related matters.

Company will not rely solely upon acceptance of these Terms as authorization to publicly disclose protected health information for a marketing purpose when applicable law requires a separate authorization.

If a separate authorization is legally required, Company will obtain that authorization before making the applicable use or disclosure.

11. Group Sessions and Participant Privacy

Some Programs may include group coaching sessions, workshops, community discussions, live calls, or other interactions involving multiple participants.

You understand that other participants may hear or see information that you voluntarily share during those interactions.

You agree to respect the privacy of other participants.

You may not record, screenshot, photograph, copy, download, publish, distribute, repost, or disclose another participant's personal story, name, image, voice, health information, or statements without that person's permission.

Although we require participants to respect one another's privacy, Company cannot guarantee that another participant will comply with these obligations. You should therefore use reasonable judgment regarding information you choose to share in a group setting.

12. Company Recording of Group Programs

Certain group sessions, workshops, classes, presentations, or live educational sessions may be recorded.

When a group session is intended to be recorded, Company will make reasonable efforts to notify participants.

Recordings may be made available to current or future Program participants when doing so is part of the Program experience.

Participants who do not wish to appear visually in a recording may, when technically feasible, keep their camera off and may choose not to speak or otherwise identify themselves.

Company will use reasonable care regarding participant privacy, but you acknowledge that participation in an interactive recorded group session may result in your name, image, voice, chat messages, or statements appearing in the recording.

13. Intellectual Property

Unless otherwise stated, all Program materials are owned by or licensed to KO Health LLC and are protected by applicable intellectual property laws.

Program materials may include, without limitation:

• videos;
• audio recordings;
• workbooks;
• PDF documents;
• graphics;
• frameworks;
• methods;
• lesson content;
• exercises;
• presentations;
• written materials;
• course pages; and
• other proprietary content.

Your purchase provides you with a limited, personal, non-exclusive, non-transferable right to access and use Program materials for your own personal use.

You may not reproduce, distribute, sell, sublicense, publish, teach, upload, share, commercially exploit, or create derivative products from Program materials without prior written permission from Company.

14. Login and Account Access

When a Program includes a private account, membership portal, community, or course login, your access is intended solely for you.

You may not share your username, password, access links, or Program materials with another individual unless Company expressly authorizes it.

You are responsible for maintaining reasonable security over your account credentials.

15. Program Access Period

Program access is provided for the period described on the applicable sales or enrollment page.

Different Programs may provide different access periods.

Completion of a six-week, six-month, ten-day, membership, or other Program does not automatically provide lifetime access unless lifetime access is expressly included in writing at the time of purchase.

16. Program Schedule and Modifications

Company may make reasonable modifications to Program schedules, lesson sequencing, session dates, instructors, platforms, resources, exercises, or delivery methods when necessary to improve the Program, address circumstances outside Company's reasonable control, or provide an appropriate participant experience.

Company will make reasonable efforts to communicate material scheduling changes.

17. Technology

Programs may rely on third-party services such as video-conferencing platforms, payment processors, course platforms, community platforms, email providers, text-messaging systems, or other technology services.

Company is not responsible for temporary interruptions or failures caused by third-party platforms, internet outages, participant equipment, or circumstances outside Company's reasonable control.

18. Fees and Payment

You agree to pay the price disclosed at the time of enrollment.

If you select a payment plan, you authorize Company and its payment processor to charge the payment method you provide according to the payment schedule disclosed at checkout.

A payment plan is a method of paying the total purchase price over time and does not necessarily constitute a month-to-month membership unless expressly described as such.

Unless otherwise stated in writing, discontinuing participation does not automatically cancel amounts already owed under an agreed payment plan.

19. Refund and Cancellation Policy

Your purchase is subject to the refund or cancellation policy presented on the applicable Program sales page, checkout page, order form, or enrollment agreement at the time of purchase.

Because different Programs may have different refund terms, the refund policy specifically presented for the Program you purchase controls.

Where applicable law provides cancellation or refund rights that cannot legally be waived, those rights will apply regardless of this section.

20. Failure or Decline of Payment

If a scheduled payment fails, Company may attempt to process the payment again and may contact you regarding the outstanding balance.

Company may suspend Program access while an account remains materially past due, subject to applicable law and any separate written agreement.

21. Communication Consent

By enrolling, you agree that Company may send communications reasonably related to your purchase and participation, including enrollment information, access instructions, reminders, scheduling information, Program updates, payment notices, and other service-related communications.

Marketing emails and promotional communications will be handled in accordance with applicable law and the communication preferences available to you.

22. Participant Conduct

We strive to provide an environment in which participants can learn and interact safely and respectfully.

You agree not to engage in conduct that includes:

• harassment or abuse of another participant or team member;
• threatening behavior;
• discriminatory or intentionally degrading conduct;
• unauthorized solicitation of other participants;
• sharing another participant's confidential or personal information;
• unauthorized recording or distribution of Program sessions;
• infringement of Company's intellectual property; or
• conduct that materially disrupts the Program or community.

23. Removal From a Program

Company reserves the right to suspend or terminate a participant's access when Company reasonably determines that the participant has materially violated these Terms, threatened the safety or privacy of others, engaged in abusive or seriously disruptive conduct, unlawfully distributed Program materials, or failed to meet material payment obligations.

Any refund following termination will be determined by the applicable Program refund policy and applicable law.

24. Assumption of Risk

You understand that movement, exercise, breathing practices, body-awareness exercises, relaxation practices, physical activity, self-observation, and other Program activities may produce physical or emotional sensations and may not be appropriate for every individual.

Possible experiences may include temporary discomfort, fatigue, soreness, increased awareness of sensations, emotional responses, or changes in symptoms.

You voluntarily choose whether and how to participate and accept the ordinary risks reasonably associated with activities you elect to perform.

Nothing in these Terms is intended to waive rights or protections that cannot legally be waived.

25. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Program and related materials are provided on an “as is” and “as available” basis.

Company does not warrant that the Program will produce a particular outcome, that access will always be uninterrupted, or that every element of the Program will be appropriate for every participant.

Nothing in this section limits any warranty or consumer protection that applicable law does not permit Company to disclaim.

26. Limitation of Liability

To the fullest extent permitted by applicable law, KO Health LLC and its owners, employees, contractors, instructors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to participation in the Program.

To the fullest extent permitted by applicable law, Company's aggregate liability arising from a Program will not exceed the amount you actually paid to Company for the specific Program giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be excluded or limited.

27. Third-Party Resources and Services

Company may occasionally provide links, references, recommendations, or access to resources operated by third parties.

Unless expressly stated otherwise, Company does not control and is not responsible for the content, privacy practices, availability, products, or services of third parties.

28. Privacy

Your use of Company websites and Programs is also subject to Company's Privacy Policy.

You can review the Privacy Policy here: Privacy Policy.

Where additional privacy notices, healthcare privacy practices, HIPAA authorizations, or similar documents apply to a particular service, those documents will supplement these Terms.

29. Applicable Law

These Terms will be governed by and interpreted under the laws of the State of [STATE], without regard to conflict-of-law principles, except where applicable federal law or the law of another jurisdiction requires otherwise.

30. Dispute Resolution

Before filing a lawsuit regarding a dispute arising from these Terms or a Program, you and Company agree to make a good-faith effort to resolve the matter informally.

A participant may initiate that process by sending a written description of the dispute to:

KO Health LLC
 7777 Adelaide St. #2046
Frisco, TX 75034
 Email: ko@kohealthllc.com

Nothing in this section prevents either party from seeking emergency or injunctive relief when legally appropriate or exercising a right that applicable law does not permit the parties to waive.

31. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

32. No Waiver

Company's failure to enforce a provision of these Terms on one occasion does not constitute a waiver of Company's right to enforce that provision or another provision later.

33. Changes to These Terms

Company may update these Terms from time to time.

The version applicable to your purchase will generally be the version presented or made available to you when you enrolled, except when a change is required by law or when you subsequently agree to revised terms.

Material changes will not retroactively eliminate rights that you possessed under the agreement governing your original purchase unless permitted by law.

34. Entire Agreement

These Terms, together with the applicable Program description, checkout terms, refund policy, Privacy Policy, and any additional agreement expressly incorporated into your enrollment, constitute the agreement between you and Company concerning the Program.

A separate Media & Testimonial Release, health-information authorization, professional services agreement, or other document signed by you may supplement these Terms for the specific matters addressed in that document.

35. Electronic Acceptance

You agree that checking an acceptance box, clicking a button indicating agreement, electronically signing an enrollment form, completing a purchase after being presented with these Terms, or otherwise electronically accepting these Terms constitutes your electronic agreement to them to the extent permitted by applicable law.

36. Contact Information

Questions regarding these Terms may be directed to:

KO Health LLC
 7777 Adelaide St. #2046
Frisco, TX 75034
 Email: ko@kohealthllc.com

Participant Acknowledgment

By enrolling in a Program, I acknowledge that:

• I have had an opportunity to review these Terms & Conditions;
• I understand that individual results vary;
• I understand the distinction between general educational programming and individualized medical treatment;
• I understand my responsibility to make appropriate decisions regarding my participation;
• I understand the applicable payment and refund terms presented when I enroll;
• I understand the privacy expectations applicable to group participation;
• I understand that certain Program sessions may be recorded as described above;
• I understand that accepting these Terms does not automatically authorize KO Health LLC to use my identifiable private-session recordings, image, voice, health information, or testimonial in public advertising; and
• I understand that separate authorization may be requested before such material is used for marketing.

By completing my enrollment, I agree to these Terms & Conditions.